Software Consultant - Support (h/m)

Empresa: Michael Page
Provincia: Bizkaia
Población:  Bilbao
Descripción:  Perfil buscado (Hombre/Mujer) As a part of the team, you will work in the support team cooperating closely with the product development team and performing the following tasks: • Provide support via phone, email, or web-based platform to customers who need help with troubleshooting, installation, configuration or use of our Smart Factory software applications and systems. • Follow up with customers to ensure their issues are resolved. • Reproduce reported issues and communicate them to our development team. • Test bugfixes and new functionalities. • Install and upgrade our Smart Factory software applications. • Document issues and resolutions in our incident management tool. • Empresa multinacional que desarrolla SW para la industria del metal|Bilbao o Vitoria • Bachelor´s / Master´s degree, preferably in Computer or Telecom Engineering or Science (Maths, Physics) • Strong written and verbal communication skills, capable of communicating fluently and effectively in English. • 2+ years´ experience in software support. • A positive and service-minded attitude, eager to assist our customers in solving their issues, and happy to provide excellent support. • Excellent analytical and problem-solving skills. • Ability to work in a structured way and to focus on multiple tasks. • Familiarity with the sheet metal industry is a plus. • Knowledge of Dynamics 365 Business Central or Navision is a plus. We are a center of excellence for the sheet metal sector. • The opportunity to create a real impact on the sheet metal industry businesses facing complex scenarios and solving critical problem-space • Multidisciplinary teams with a variety of skills, perspectives, and backgrounds working in small tribes using agile methodologies • Scale up your professional career • Individual learning and development programs, including language courses, Microsoft certifications, and participation in technical conferences • Salary and benefits aligned with the market and your experience • Hybrid work model • Flexible schedule and summer reduced working hours
Tecnologías: Dynamics 365, Business Central
Tipo de Contrato:  Indefinido
Salario: Sin especificar
Experiencia: 2 años
Funciones: Consultor
Descubre más: https://www.tecnoempleo.com/software-consultant-support-h-m-bizkaia/dynamics-365-business-central/rf-3a381e63b264c3ddcc45


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